encryption security technology, your online order is secure. When
you place your order, you will be taken to our secure server prior
to being asked for your credit card number. We use an address verification
system to compare your billing address to your credit card on file
with your bank. Please note that unless these match, we cannot process
is important to us. We will never trade, lease or sell your name
or e-mail address information. We follow a strict anti-spam policy
and do not spam our customers. We will contact you ONLY if your
order information is incomplete. Credit card charges will appear
on your statement as "Sportswell Limited". Your "Velvita"
order is shipped discreetly in a plain package with a shipping label
from "Sportswell Limited".
Orders are discreetly
shipped by New Zealand Post Air International in plain bubble packaging
for maximum protection. Product identification will only be enough
to pass customs requirements and those required for Bioterrorism
Act for the US. The Act requires that FDA receive prior notice before
food is imported or offered for import into the United States. Advance
notice of import shipments allows FDA, with the support of the Bureau
of Customs and Border Protection (CBP), to target import inspections
more effectively and help protect the nation's food supply against
terrorist acts and other public health emergencies.
product is manufactured under strict quality controls
Our product is produced
and manufactured in New Zealand. To
meet both New Zealand and international standards, our manufacturer
needs to meet stringent requirements. Their premises are audited
regularly by the New Zealand Ministry of Agriculture and Forestry
to ensure ongoing compliance. Additionally, they operate under
the direction of the New Zealand Ministry of Health in the production
of herbal, botanical and nutraceutical products.
The New Zealand Ministry of Health recognizes that our manufacturer
adheres to the Code of Good Manufacturing Practice (GMP) for
the manufacture and packaging of dietary supplements. The premises
are registered under the Food Hygiene Regulations 1974 and audited
weekly by the New Zealand Ministry of Agriculture and Fisheries.
Our manufacturers commitment to exceptional quality is reflected
in our implementation of an HACCP Quality Assurance Program.
HACCP (Hazard Analysis Critical Control Point) is a systematic,
preventative, science-based food safety control system originally
developed by NASA for the US space programme.
The system is internationally
recognized as the most effective method for assuring food safety
and is being mandated in the EU, USA and Australia, as well as
being voluntarily adopted in countries like Canada and New Zealand.
Our manufacturer employs a full-time Quality Assurance Manager
to provide ongoing
training for all staff members.